Support

Email founders@loralabs.co with your order number. We reply within two working days.

Creating your first book

You can make a story, journal or coloring book on this website. Review the preview before choosing a binding and ordering.

Paperkin’s ChatGPT connection is currently in private preview. With access to the connected plugin, ask “Use Paperkin to make a book” and describe your idea. Upload photographs or generate artwork in chat, then ask Paperkin to use those actual image files. Cookbooks and photo books are currently created through this chat experience.

To refine a book, describe the change in chat: a new cover, different typography, or new artwork and text on a specific page. Include the page number when changing one page. You receive a new preview to review before ordering.

Where is my book?

Open the order page linked after payment. Printing takes 3–5 business days; the page shows the latest status and a tracking link when the delivery service provides one.

What name appears on my payment statement?

Paperkin is operated by Lora Labs AB. Card payments normally appear as LORA LABS* PAPERKIN; other payment methods may show LORA LABS PAPERKIN. For payment questions, contact us with your order number.

My book arrived damaged or misprinted

Send a photo and your order number, ideally within 30 days of delivery. We will reprint and reship it free or refund you. This does not limit your statutory rights.

Can I change or cancel an order?

Email straight away. We can cancel for a full refund until the book is submitted to the printer. Email as soon as possible; the cancellation window is not guaranteed.

Company details

Paperkin is a service of Lora Labs AB, company number 559595-2275, VAT number SE559595227501, Skogsslingan 3, 182 30 Danderyd, Sweden.